Tru-Support  - Helpdesk

Welcome - This is the official support center for the Matthew Bredel family of products.

This site is dedicated to taking care of your needs as a valued customer of:

    • TheWebReviewer
    • NetWebVideo
    • Tru-Guru (and its Family of Products)
    • MatthewBredel.com

Before continuing, be sure to browse the Frequently Asked Questions on the right hand column of the page.

Else, to start the process, use the "open ticket" form below to open a new ticket. Otherwise if you would like to view the status of an existing ticket, enter your details in the "view status" form.

My Customer Service team will do our best to answer your questions, help you with billing inquiries, and provide you with the assistance you may require.

cheers...matthew bredel


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How Do I Make Money Online?

This common question does not have a specific answer. There are many ways of making money online and everyone has their own strengths which they should follow.

TheWebReviewer and MatthewBredel.com provides reviews and commentary on many of these top programs and online money making strategies.

We also offer our own education through NetWebVideo and the family of Tru-Guru products. Both of these programs offer thorough, step-by-step video instruction on a number of online money making ventures such as affiliate marketing, advertising, lead generation, eCommerce, social marketing, website development and so much more.

I am having problems watching the videos?

More than 95% of the video troubleshooting issues are resolved by upgrading to the latest version of Flash. This only takes approximately 2 minutes and can be download free here.

If the screen turns "blank" when attempting to watch movies or the left side bar (within Tru-Guru and NetWebVideo) is not selectable, you probably are running an old version of Internet Explorer. It is recommended to use our websites with IE 7 or above or Firefox 2.0 and above.

How will the charge show up on my card?

When you receive the charge on you card it will appear as either NETWEBVIDEO or TRU-GURU.

I would like to joint venture with you, Matt!

Realize that I receive many requests per day for joint ventures and partners. My staff will briefly evaluate any offers sent, but please understand that most JV and partnership offers are not accepted.

What is your involvement with iWealthU?

Some of the content found in NetWebVideo, Tru-Guru and TheWebReviewer is also licensed out to third-party companies that market and manage the videos and documentation. NetWebVideo LLC and TheWebReviewer, Inc. DO NOT manage these offers and unfortunately we are not able to assist in refunds, cancellations or other customer service manners. You can contact the iWealthU helpdesk at GetSupportLive.com for assistance on these products.